FAQs

What is an Escape Room?

Watch this video for an example of what an escape room is. Video is not representative of the rooms at Trapped in Bismarck

What is Trapped In Bismarck?

Trapped In Bismarck is a real-life room escape game based on the popular computer and mobile phone escape games. Escape games are the newest craze sweeping the nation – a fun, team-building, brain-busting experience! After entering a room with your team of up to 8 people, the door is locked behind you. 60 minutes are on the clock! You must work together in order to find clues and solve puzzles that will lead you to your escape. It is part scavenger hunt and part puzzle game. Not every team will escape the room, will yours?

Do I need any special knowledge or skills? Are there age restrictions?

No, this is suitable for anyone ages 12 and up who is willing to have fun and keep an open mind. We try to keep the scenarios at a PG rating. Participating in the activity may require walking, bending, and/or lifting up to 30 pounds. Participants under 18 must have a parent or guardian sign the liability waiver for them. Under 16 year of age must be accompanied by an adult.

What time do I need to arrive? What if I'm running late?

We ask that you arrive 15-20 minutes prior to your scheduled time. This is essential to everyone's experience, especially if you have not reserved the entire room to yourselves! We will go over the rules prior to your 60 minute time slot. Expect to be Trapped In Bismarck for around 90 minutes. THE DOOR TO THE ROOM LOCKS EXACTLY AT THE TIME YOU SIGNED UP FOR. You will not be permitted into the room if you are late. THERE ARE NO REFUNDS or RESCHEDULING IN THIS SCENARIO. Please account for the traffic and parking in the area and plan accordingly. Sorry, no refunds or rescheduling at all within 24 hours.

Do I need to purchase all the available tickets?

Absolutely not, but reservations are required through the Trapped In Bismarck website. Get one or a few and you’ll be teamed with other people in the same game. However, if you do purchase 8 tickets or more at one time, you will receive a 10% discount. Discount applies to full price ($26) tickets only. This offer does not apply to discounted tickets, special events or private parties outside regularly scheduled hours. Sorry, we cannot accommodate walk-ins. Please contact us for special times outside of our regular hours. There is a possibility that you will be placed with strangers if all 8 spots are not filled on the team. You are welcome to book all 8 slots if you don't want the extra help, but we think it’s a fun way to meet new people! :)

Can I do a corporate team building event?

Absolutely! We can arrange customized events to meet you team building needs. We also have a conference room available for use.

Where is Trapped In Bismarck? Where can I park?

The entrance is the south door of the Regency Business Center, 3333 East Broadway Ave, Suite 1219. We will have signs posted outside. Parking is available in the parking lot in front of the Regency Business Center or on the street. Trapped In Bismarck is open different hours than the other businesses in the Regency Business Center, so feel free to park in any spot.

It’s the day of my Trapped In Bismarck challenge. What do I need to know?

  • All participants should arrive 15-20 minutes early to park, to use the restroom, to sign the liability waiver, and allow time for the briefing. 
  • Please double-check your booking date and start time. 
  • In order to preserve the integrity of your experience, cell phones and cameras are not allowed in the room.
  • Please dress comfortably 
  • No food or drinks allowed
  • No smoking or alcohol is allowed
  • This is a family friendly environment, if you arrive drunk, you will be asked to leave and no refund will be offered. Please save the celebration for after you escape!

How much is it? How do I pay?

The cost is $25 per person or $20 during matinee times. All tickets/times are booked online through our website. You are required to pay the entire amount during the booking process. There will be more than one room available. Please pay attention to which room you are signing up for since you will want to experience a new adventure each time. New rooms are constantly being developed.

Are we really locked in the room?

Yes, to add to the scenario and provide depth to the story line, you will be locked in the room. However, you are constantly monitored via camera by the Game Master and there is a panic key that may be used in case of emergency. Accessing the panic key for any reason will provide immediate release of the room. In the event of a panic key release, a refund will not be provided.

I still have questions. What should I do?

Our preferred contact method is email: send as many details as you can and we will always reply as soon as possible. Trappedinbismarck@gmail.com